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International Shipments
Nurture My Body is pleased to accommodate our International
Customers. To ensure that our product reaches the recipient safely and in a timely manner, we ship
via Priority Mail International or Express Mail International, both fully insured and trackable
mail services.
Regarding our International shipping costs, regretfully, we had to change our International
shipping to a "fully insured" service as too many packages were going missing; therefore, we only
offer Priority Mail International and Express Mail International for international shipments.
Processing Your
Order
Due to the time and
preparation involved with processing International orders, a handling fee has been incorporated
into our shipping cost.
Processing of International packages must be completed in person at a United States Postal Service
facility.
Delivery
Time
Although Priority Mail
International and Express Mail International do not provide a guaranteed number of days for
delivery, usual delivery times is within 5 - 10 business days, pending normal Customs clearance.
Customers must wait a reasonable time for an international item to be transported to and delivered
in the foreign country before initiating an inquiry. Please wait 15 business days from the mailing
date before making an inquiry with Nurture My Body.
Customs
Fees
Recipient of package is
responsible for any and all duties or taxes incurred by Customs. All items entering a foreign
country are subject to Customs inspection and the assessment of duties and taxes
in accordance with that country's national laws. If duties and taxes are assessed on an item
mailed, they are collected from the recipient. In addition, for most countries, there is an
administrative fee that is collected from the recipient to cover the costs of clearing the item
through Customs and collecting duties and taxes.
Nurture My Body is not responsible for duties or fees incurred by Customs, nor can we provide an
estimate of the cost of potential duties that may be assessed to a particular
package.
Telephone
Toll-free from Canada: 1.866.440.8137
Other Countries: (International Access Code)
+ 360.446.3913
Monday - Friday
9:00 a.m. to 4:00 p.m. Pacific Standard
Time
Fax
Number
1.651.305.9291
Return Policy
If our products do not
absolutely delight you, please contact us, toll-free, at 1.866.440.8137 so that we may assist you
in the exchange or return of your items. We will be happy to accept the return
of any unsatisfactory product if received back in our office within 15 days of delivery. We shall
generate a Return Authorization Number and email you instructions on how and where to send back
your items. Once we receive your return, we will be happy to exchange the items or issue a store
credit to our Website for the initial purchase price. Products returned for exchange or store
credit must contain at least half of our
original product. The credit may be used within 1 year of issue and you are free to select any
item(s) of your choosing. Please note that we do not offer credit back to your charge card and that
both the original shipping fees and your return shipping cannot be included in the
credit.
If your order was damaged during delivery, you must
contact us within 48 hours of delivery receipt. To contact us, please call, toll-free,
1.866.440.8137 or Contact Us and drop us a note. Please keep all packaging
materials so that we may successfully file an insurance claim on your behalf.
Sales Tax
8.9% sales tax will be applied to
all purchases whose shipping address has a destination within Washington State.
Medical Disclaimer
Information on the Nurture My Body Website is provided to help you choose
which products are best suited to your needs and any information provided by us should not be
interpreted as medical advice. If you have questions about a particular medical condition, please
consult your physician. Never use personal care products on broken or irritated skin without first
checking with a doctor. If you have a specific sensitivity or allergy, we suggest you carefully
study the ingredients of the product you're considering before using that product, and avoid any
ingredients which you believe may cause a reaction. All Nurture My Body products are designed to be
especially mild, formulated with safe, pure and natural ingredients, though some individuals may
still experience a reaction when using new products. If you experience a rash or irritation, please
discontinue use immediately and consult a qualified
physician. | 
